Terms & Conditions

The following are the terms and conditions that apply when you decide to purchase products from Progear Ltd.

Purchasing / Payments

All orders must be paid for in full before any goods will be shipped, unless you are a trading company. All products are subject to availability and remain the property of Progear Ltd until paid for in full. Any applicable freight costs incurred in ordering the products will be in addition to the price.

We reserve the right to decline a purchase.  It is also agreed that Progear has the right to cancel any contract for the supply of products to you, if you fail to pay any sum owing to us after the due date, or fail to pay any incidental costs such as freight and insurance or fail to comply with any of our ordering requirements or collection arrangements.

We are not liable for delay or failure to perform our obligations if the cause of the delay or failure is beyond our control e.g. unavailability of stock, shipping delays or customs issues.

When must payment be made?

Unless we require immediate payment, a deposit may be required, and payment must be made on or before the 20th day of the month following the date of our invoice. With respect to invoices not paid by their due date, we may charge interest on any amount you owe Progear at a rate of 2.5% per month or part month.

What happens when Progear gives you a quotation?

When we give a quotation for products, unless otherwise agreed, the quotation is valid for fourteen (14) days from the date of issue. When products are required in addition to the quotation, a new quotation will be supplied indicating additional cost of such products.

Payment Methods

Credit Card

We accept the following credit cards:

Q Card LogoVisa LogoMastercard Logo

Q Card, Visa, MasterCard

GE Card can be accepted in store, with your 4 digit pin. If you have not activated your pin please contact your nearest Westpac bank branch.

Progear absorbs transaction fees incurred for this service in most circumstances however reserve the right to pass on additional charges to you as necessary. Ie for purchases of high-value sale items which have been significantly reduced in price.

Products collected directly from us must be paid for in full before collection.

By purchasing, you agree that all details you provide to Progear for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the products ordered.

Direct Credit

Direct bank transfers can be made in New Zealand to:

ASB, Parnell Branch 12-3075-0205717-000

If you are making payment for an online order please used your order number as reference.  Alternatively please reference your invoice number.

Transfers from banks other than ASB may take up to 48 hours to process and goods will not be released until the transaction is complete.

Debit Card

We accept most debit cards.

EFTPOS

EFTPOS is avalable in store.

Finance

Finance facilities are available. Approvals can be made while you wait. Conditions apply.

Stock Availability

The purchase of all products are subject to availability and stock issues. Online stock levels are updated twice daily to reflect current availability, and we do our best to provide the most accurate, up-to-date information and pricing. However errors do occur, and we reserve the right to make necessary changes. Receipt of an electronic order confirmation does not signify acceptance of order.

If you order products and it transpires that the products are not available, then please be assured a credit will be given to you. If products are out of stock we will notify you when the products can be ordered, or are available. To confirm stock availability or to have an item held please Contact Us. If we are ordering products for you, we will hold the products for a maximum of 5 days, and then return to stock.

International Customers

We will be in contact via email to confirm the freight charge on any international order. Customers are responsible for Import Duty/Tax in their respective countries where applicable. For more details on this please contact your local customs authority.

Place your online order as per normal and one of our staff will be in contact to discuss freight costs. Your order will not be processed until freight cost is agreed to.

Should any dispute arise between us then we will do our utmost to resolve amicably any issues with you. However our contract with you is subject exclusively to New Zealand law to be determined within New Zealand jurisdiction only.

What information about you can we collect?

We may obtain information about you to assess your credit worthiness and enforce any rights under our terms and conditions. You agree that we may give that information to any person for the above purposes, but you may withdraw your consent at any time. You may access any information that we hold about you and ask us to correct any mistakes in it.

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